NICE Revolutionizes Contact Center Recording with the Launch of InterACT, the Industry’s Only AI-Powered Agile Recording Solution Read more
Seventy Eight Percent of CX Professionals Want to Invest in Proactive Messaging, But Find It Too Expensive Read more
Inmar Intelligence Survey Reveals Shifting Consumer Perceptions Related To Technology Used In Grocery Retail Read more
Cisco Acclaimed by Frost & Sullivan for Offering Unprecedented Visibility and Security for Industrial Networks with Its Cyber Vision Platform Read more
With 71.7% of Americans Planning In-Person Events in 2021, Restaurants And Venues Need To Prepare For Bookings To Heat Up Read more
Verizon Business wins Frost & Sullivan 2021 North American Product Leadership Award for Contact Center Hub Read more