TTEC Chief Information Officer Chandra Venkataramani awarded CIO of the Year® ORBIE® by ColoradoCIO, in partnership with Denver Business Journal Read more
Avaya Receives ‘Partner of the Year’ Awards from Verint for Transforming Customer and Employee Experiences Across the Globe Read more
Sitel Group® To Open Multilingual Services Hub In Athens, Greece with In-Person And At-Home Operations Read more
Uniphore Raises $140 Million In Series D Funding as Demand Skyrockets For Enterprise AI And Automation Solutions Read more
Nearly Three-Quarters of Contact Centers That Moved to the Cloud Did So During the Pandemic. Here’s What They’re Expecting Next. Read more