IRI Appoints Consumer Analytics Veteran Jeremy Allen as President, Market and Shopper Intelligence Read more
Numerator Retailer Resiliency Score Shows Walmart at Risk, Whole Foods and Trader Joe’s with Greatest Opportunity with Affluent, Health-Conscious Consumers Read more
In New State of CX Study by Simplr, 27% of Consumers Say Their Brand Loyalty Has Wavered During Pandemic Due to Long Customer Service Wait Times Read more
Periscope by McKinsey Report: Tech-Driven Consumer Appetite for Digital is Reshaping Retail’s Next Normal Read more