Fractal Launches Flyfish, the First-Ever Generative AI Sales Platform for Consultative Customer Experiences Read more
Teleperformance Expands Microsoft Partnership to Launch TP GenAI, a Generative AI Platform to Make Enterprises More Efficient and Human-centric Read more
Forrester’s Canada 2023 Customer Experience Index: Brands’ CX Quality Reaches Its Lowest Point Since 2016 Read more
Cyara Acquires CentraCX Adding Voice of the Customer (VOC) to Customer Experience Transformation Solutions Read more
Avaya and Alvaria Partner to Empower Proactive Customer Experience Transformations with Advanced Outbound Capabilities Read more