IBM Study: AI-driven Virtual Agents Can Drive Customer Satisfaction and Cost Savings Amid COVID-19 Read more
Infosys Completes Acquisition of Award-Winning Digital Customer Experience, Commerce & Analytics Company, Blue Acorn iCi Read more
Accenture Acquires Cloud-Native Provider Enimbos, Bolstering Cloud-First Capabilities in Spain and Portugal Read more
Cognizant to Acquire Bright Wolf, Accelerating Growth in Industrial Internet of Things Services Read more
Qualtrics Expands to More Than 300 Partners and 100 Technology Integrations within the Qualtrics Partner Network to Empower Organizations with More Flexibility and Choice Read more
Sitel Group® is Recognized as Leader in AI, Analytics, Automation and More in Information Services Group’s Annual Provider Lens™ Contact Center – Customer Experience Services Reports Read more