Major Multi-State Retail Chain Triages Pandemic Call Volume Spike by 26% with AI-Powered Omnichannel Customer Experience from Bright Pattern and Everise Read more
Auto Dealers Can Now Automate Sales and Service Communications via VinSolutions With Meera Conversational AI Integration Read more
Experience Management Leader Medallia to Acquire Contact Center Coaching Automation Platform, Stella Connect Read more
Despite Pandemic, Customer Service Prevails as Ambs Call Center earns 2020 ATSI Award of Excellence Read more
Talkdesk Named a Leader by Independent Research Firm for Cloud-Contact-as-a-Service Providers Read more