U.S. Contact Centers Hiring Remote Agents, Enhancing Workforce Management as Pandemic Disrupts Industry Read more
Everbridge Appoints World-renowned Technologist, and “One of the Most Influential People of the 21st Century,” as Chief Customer Experience Officer to Innovate the Next Generation of Critical Event Management (CEM) Read more
BMC Positioned as a Leader for the Seventh Consecutive Year in the Gartner Magic Quadrant for IT Service Management Tools Read more