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CData Software Appoints Josh Waldo as CRO to Propel Customer Success and Business Growth

Humanising Data Points: How To Build Better Customer Experiences

NRSInsights Debuts Monthly Same-Store Retail Sales Report

Technologies From Aimesoft Are Employed in Hotel Customer Management

Future-Ready B2B Sales: Digital Customer Experience Takes Center Stage

Balto’s New Real-Time Index Collates Call Trends and Analysis Into One-of-A-Kind Insights for Contact Centers

Gladly Report Proves Personalized Customer Service is Vital to Creating Customer Loyalty

Zuora Announces New Offering in Partnership with Snowflake to Unlock Data That Companies Need to Nurture and Monetize Ongoing Customer Relationships

Observe.AI Adds Enterprise-Grade Security Certifications for Protecting Customer Data in Contact Centers

Alida Launches Customer Journeys and Enhances TXM Platform