Bright Pattern to Provide COVID-19 Support to Call Center Industry With Cloud Solution to Supplement Operations With Remote Workforce Read more
Serenova Announces CxEngage Rapid Response Program to Accelerate Contact Center Work-From-Home Deployments Within 48 Hours Read more
GreyOrange Omnichannel Fulfillment and GreyMatter Command Center Featured as AI-Driven Software and Smart Robots Work Together at MODEX 2020 Read more
2600Hz and Xarios Announce Strategic Partnership to Offer Next-Gen Call Center Technology and Analytics Read more
New Calabrio ONE and Twilio Flex Integration Offers a Flexible, Data-Rich Experience for Cloud Contact Centers Read more