Talkdesk Announces Virtual Agent, the First of 20 Product Announcements in 2020 to Improve Customer Experience and Agent Engagement Read more
Customer Experience Market Converging as Qualtrics Extends Its Position as the Clear Market Leader Read more
Qualtrics Appoints Customer Experience Industry Veteran to Run its Market-Leading CustomerXM Business Read more
Glovo Delivers Optimal Customer Experience With 2,400 Agents on Talkdesk Enterprise Cloud Contact Center Read more
NWN Highlights Citizen Impact of ‘Improving Public Sector Customer Experience’ at California CIO Academy Read more
Navedas Unveils CSAT.AI to Enhance Customer Experience (CX) and Agent Experience (AX) on Zendesk Read more
Hero Digital Forms “The Truth & Beauty Network” to Help Brands Grow by Delivering Purposeful Customer Experiences Read more
8×8 Contact Center Adds Secure Payment Process and Quality Management Capabilities, Wins Customer Magazine 2019 Customer Experience Innovation Award Read more