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Hotelbeds Selects Vonage’s NewVoiceMedia Contact Center Solution to Transform Service Experience for Global Customer Base

Adobe Delivers Commerce Advances for Small and Mid-Market Businesses

How Can E-Commerce Brands Take on Amazon’s D2C Initiatives with Packaging Science

TurnTo Upgrades Partnership with Magento to Enhance Customer-Generated Content for Retailers and Brands

Lionbridge Layers AI-Powered Services onto Adobe Offerings

What Exactly Are the New Playin Ads That Are Appearing in Playable Ads?

A Deeper Dive into the World of Apple Loyalty and Its Philosophy

RevJet Announces Results of Second Ad Experience Sentiment Report Revealing Change in Sentiment, Behavior of Online Consumers

Sales Development Report: Bots, Chat Will Be the Next Big Thing, Live Call Still Dominates and GDPR Drives Changes

Only 30% of Midsized Call Centers Are Confident in Ability to Meet Customer Needs