Empirix Releases Industry’s First Self-Service, End-to-End Test Solution for Contact Centers and Enterprise Voice Networks Read more
UJET Integrates Identity Management Solutions Okta, OneLogin, and Microsoft ADFS Into Its Cloud Contact Center Platform Read more
Teleinfo Media in Thailand Transitions its Outsourced Call Center Service to the Cloud With Tikal Call Center Read more
Avaya Expands Partnership With Telarus Canada to Offer New Avaya Cloud OfficeTM Collaboration Solution in Canadian Market Read more
Genesys Survey Finds Nearly 50% of Consumers Feel Companies Lack Empathy When Delivering Customer Service Read more
Avaya Honored for Exceptional Innovation in Customer Experience Solutions, Empowering Contact Centers with Advanced AI and Natural Language Processing Capabilities Read more