Thought Industries Launches On-Demand Academy for Customer Learning Professionals, Bringing Together Research, Education and Community Read more
project44 Buys Last-Mile Delivery and Customer Experience Leader, Convey, in $255M Acquisition Read more
Going Digital in Real Life – 2021 Shopper Survey from Reflect Reveals What Consumers Want from Their Retail Experience Read more
The King and Prince Beach & Golf Resort Implements Agilysys SaaS Solutions to Improve Operations & Enhance The Guest Experience Read more
New Research: Late Delivery is the Number One Complaint made by Customers to Couriers on Twitter Read more
KnowledgeIQ, a Solution by Knosys, Announces Its Integration With Salesforce for Improved Customer and Agent Experience Read more
New ASAPP Research Reveals Top 3 Reasons Why Contact Center Workers Have One of the Highest Turnover Rates in The Nation Read more