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Kinaxis Welcomes Valantic to its Growing Partner Ecosystem

Zappix and GTS Launch Advanced CX and Call Center Capabilities for North American Enterprises and Government Sectors

Expanded SAS Viya Uses Generative AI to Accelerate Customer Productivity

Cresta Bolsters Executive Team With New CMO

Calabrio Introduces AI-Driven Bot Analytics to Enhance Quality Management

Recurly Revolutionizes Subscription Analytics with In-App Benchmarks

Proximus Revamps Customer Service Operations Platform in Collaboration with Infosys

Retailers With the Highest Identification Rates See 53% Higher Repeat Purchase Rates Finds New Report from Bluecore

AI Gives Retailers a Competitive Edge and Powers Personalization, Raydiant Survey Finds

o9 Expands Its Collaboration With Microsoft to Advance Generative AI Capabilities in the o9 Digital Brain Planning Platform With Microsoft Azure OpenAI Service