GroupBy Enhances its Next-Generation Search and Product Discovery Platform to Improve Performance and Usability for Enterprise eCommerce Retailers and Wholesalers Read more
8×8 Drives Customer Success and Enhanced Contact Center Performance with New Supervisor Workspace Read more
Hyro Report Reveals Deep-Rooted Issues Affecting Healthcare Call Center Performance; Generative AI Poised to Transform Sector Read more
Invoca Report Finds 62% of Contact Center Managers Cannot Analyze Enough Calls to Evaluate Agent Performance Accurately Read more
Teleperformance Expands Microsoft Partnership to Launch TP GenAI, a Generative AI Platform to Make Enterprises More Efficient and Human-centric Read more