CallPilot, Proxima’s AI-powered customer support solution, redefines outbound communication and inquiry handling Read more
Anywhere365 Elevates Customer Experience with Intelligent AI Assistant through Acquisition of Deepdesk Read more
Tata Communications Collaborates With Microsoft to Expand Boundaries for Voice Calling on Microsoft Teams Read more
Vonage Research Reveals Nearly Half of Consumers Expect 24/7 Customer Service Support, Nearly Three Quarters Will Switch Businesses Following a Subpar Experience Read more
Alexander Group Releases Customer Experience Research Indicating the Behaviors, Practices and Tools of CX Leaders Read more
DispatchTrack Launches Customer Notification Enhancements for a More Unified Customer Experience Across the Delivery Lifecycle Read more
Keap Unveils Keap Ultimate, Revolutionizing User Experience and Introducing Cutting-Edge Features Read more