Empower Your Agents with Macorva’s AI-powered Feedback Solutions Now Available on the Genesys AppFoundry Read more
Tinder for Sales, LeadrPro Launches AI-Powered Sales Dating App to Match Businesses with Customers Read more
Bad Customer Service Threatens $3.7 Trillion Annually as Frontline Workers Reach a Breaking Point Read more
Vonage Research Reveals Nearly Half of Consumers Expect 24/7 Customer Service Support, Nearly Three Quarters Will Switch Businesses Following a Subpar Experience Read more
Alexander Group Releases Customer Experience Research Indicating the Behaviors, Practices and Tools of CX Leaders Read more
Salesloft Shines in 2023 with Industry Recognitions Across Revenue Growth, Customer Value, and Workplace Excellence Read more
evaluagent Expands Management Team with Strategic Hires in Sales, Customer Success and Product Marketing Read more
Call Journey CI Unveils Cutting-Edge Voice of the Customer Software Revolutionizing Customer Insights Read more
New Verint Research Highlights Retail Holiday Staffing Shortages, Underscoring the Need for Customer Experience Automation Read more