Genesys Cloud Flies High with Record Sales and 70% YOY Annual Revenue Growth

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Joveo Furthers Global Expansion to Meet International Demand for Its Programmatic Job Advertising

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John Varvatos Rocks the eCommerce Experience with Salesforce

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Genesys Unveils Industry’s First Self-Service, Fully Automated Free Trials for AppFoundry Premium Applications

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Role of CRM in Retail Environment

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Zendesk Introduces WhatsApp for Zendesk in Asia

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Mediafly Transforms Sales Enablement Landscape with Acquisition of iPresent

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Top CRM Firms to Look out For

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Forrester Unveils FeedbackNow 2.0, A Real-Time CX Analytics Solution

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Akamai Technologies to Expand Presence in Latin America By Acquiring Exceda

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