Deloitte’s 15th Annual ‘Tech Trends’ Report Finds Business Leaders Working to Balance ‘Shine’ and ‘Substance’ to Drive Outsized Business Outcomes Read more
Rush to AI Adoption in Contact Centers Generates Contrasting Reactions from Businesses and Customers, According to Waterfield Tech Survey Read more
ROH Integrates with Oracle OPERA Cloud Seamlessly Connecting Essential Data Flows Across Sales and Finance Teams Read more
Xero unveils ‘auto sales tax’ powered by Avalara making complicated tax calculations and reporting more seamless Read more
Operata Launches AI-powered CX Observability Copilots Fueled by a Trillion Contact Center Data Points Read more
CallTrackingMetrics Announces Advanced Zoom Integration and a New Product, LeadReactor, to Support Lead Management Read more