Contact Center Software Innovator Launches Advanced Answering Machine Detection to Address Major Obstacle for Outbound Call Center Industry Read more
COVID Clinic, the US’s Largest COVID Testing Organization, Selects Five9 to Power its Cloud Contact Center Read more
Carpet Cleaning Innovator Zerorez Atlanta Cleans Up Their Customer Experience while Drastically Cutting Frustration of Remote Agents with Bright Pattern Contact Center Read more
Anywhere365® and ASC Announce Strategic Partnership to Bring Compliancy Call Recording to Certified Microsoft Teams Contact Center Read more
Changing Customer Behavior Impacts Contact Centers and Creates New Demands for the Customer Experience Read more
Uniphore Establishes a Global Ecosystem of Innovation, Collaborates With Worldwide Innovators on Future of Contact Centers Read more
Ansafone Contact Centers Welcomes Ben Martorano, new VP of Operations, to the Leadership Team Read more