Churnzero Achieves Record Hiring in First Two Quarters of 2022 and More Than Doubles Staff in Last 12 Months Read more
ibex Selected “Best Digital Customer Experience” Finalist for ICMI’s 2022 Global Contact Center Awards Read more
61% of Leading Global Retailers Trust Their Frontline Workers With Mobile Technology While They Are Working – And the Results Are In Read more
Call Center Industry Faces Concentration Crisis: IRIS Clarity Survey Reveals 89% of Agents Believe Background Noise Impacts Results Read more
Tracktio Acquisition Enhances RFiD Discovery’s Industrial IoT and RTLS Tracking Solutions Growth Read more
BlueCart Acquires Revolution Ordering to Spearhead Innovation In End-to-End Hospitality Industry Software Read more