Talkdesk Named a Leader by Independent Research Firm for Cloud-Contact-as-a-Service Providers Read more
Onica, a Rackspace Technology Company, Introduces Contact Center Intelligence Solution Built on Amazon Web Services Read more
Bright Pattern Ranks #1 for Platform Functionality, Reliability, and Interoperability in 2020 Omdia (formerly Ovum) Cloud Contact Center Buyer’s Guide Read more
Bright Pattern Selected as Finalist for ‘Disruptive Technology Solution of the Year’ for Customer Contact Week (CCW) Excellence Awards Read more
Verint AI and Analytics Solutions Receive the Highest Customer Satisfaction Scores in New Interaction Analytics Report Read more