Fuze Identified as a Contender in the 2021 Aragon Research Globe™ for Intelligent Contact Center Read more
The City of Greater Bendigo Improves Community Connections with the Alvaria Contact Centre Platform Read more
ICMI’s Contact Center Expo 2021 to Bring the Call Center Industry Together in the Fall, Unveils Conference Program Read more
ServiceMax Acquires LiquidFrameworks to Advance Field Service Management Solutions In the Energy Sector Read more
NCRi Continues Its Global Growth Run With the Acquisition of Ascentia Services LLC and Companies, Adding New Contact Center Locations in UAE, India, and Bahrain Read more
NCRi Continues Its Global Growth Run With the Acquisition of Ascentia Services LLC and Companies, Adding New Contact Center Locations in UAE, India, and Bahrain Read more
CallMiner Announces Conversation Analytics Solution for Enterprise and Business Development Sales Teams Read more