Research Reveals Artificial Intelligence is a Priority for Customer Service, But Implementation Levels are Low in Irish Organisations Read more
Gain Theory Appoints Former Unilever Vice President and McKinsey Consultant Shawn O’Neal as CEO North America Read more
Brainshark’s Chief Readiness Officer to Deliver Featured Presentations at Sales Enablement Soiree Read more
Tungsten Network Selects NewVoiceMedia as Contact Centre Partner to Transform Service Experience for Global Customer Base Read more
Unimed-Rio Signs Agreement with Atento in Brazil to Modernize its Customer Relationship Structure Read more