ibex and Genesys Partner to Deliver Omnichannel AI-enabled Customer Experience and Contact Center Solutions Read more
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Online Retailers Feel Trapped Between Keeping Loyal Customers and Dwindling Profits: 90% Losing Money to Policy Abuse Read more
ZINFI Again Earns a Spot in the Leader’s Quadrant in the Fall 2023 G2 Grid Report for Partner Management Software Read more
FreedomPay Announces Strategic Partnership with PAX Technology, Inc. for Enhanced Global Commerce Solutions Read more
Enabling Connected Experiences Using Data-Over-Sound: Bridging the Gap Between Online and Proximity-Based Experiences Read more
Conduent CX Research Finds Strong CX Fundamentals Are Essential for Maximum Impact in the Retail/eCommerce Consumer Relationship Read more
New Report From Deloitte, Oracle and MIT Tech Review Insights Reveals Customer-Centric Business Models Are Imperative for Modern Retailers Read more