Ventana Research Ranks Verint as an Overall Leader in Customer Experience Management Value Index Read more
Pricefx Records Strong Growth in 2022, Doubling Partner Revenue and Adding More Than 35 New Customers to the Roster Read more
Applying AI and NLP to Support Experience Management Enables Companies to Reduce Escalations and Accelerate Time to Resolution While Improving the Support Experience for Both Agents and Customers Read more
ibex Named a Finalist for Contact Center or Customer Service Outsourcing Provider of the Year in 2023 Stevie AWARDS Read more
72.8% of Businesses Experienced Quick and Noticeable Improvement in Customer Experience Post-Digitization – GoodFirms Survey Read more
Bounti Leverages OpenAI, Offers First AI-Powered Natural Language Customer Intelligence Platform to Sales and CS Teams Read more
TCN Launches New Workforce Engagement Suite for its Advanced, Cloud-based Contact Center Platform, TCN Operator Read more
Straive featured as a Product Challenger in AI & Analytics in ISG Provider Lens Contact Center – Customer Experience Services 2022 Global Report Read more