Episode 189: The Modern State of Digital Advertising with Mark Melvin, EVP and General Manager at Mirriad Read more
Episode 188: Optimizing Customer Journeys with Debbie Braney, Vice President, Demand & Brand Marketing at Glassbox Read more
Human Interaction in Customer Service Still Preferred Despite Technology Innovations, New Research Finds Read more
TTEC AI Readiness Assessment Identifies Four Critical Competencies Required to Unlock the Full Potential of an AI-enabled Contact Center Read more
HGS Next-Gen Accelerator for Contact Centers Harnessing the Power of Generative Artificial Intelligence, Now Available to All Brands Read more
MetTel Partners with Talkdesk to Deliver Industry-Leading GenAI Features to Contact Center Customers Read more
evaluagent Expands Management Team with Strategic Hires in Sales, Customer Success and Product Marketing Read more
SalesTechStar’s Sales Technology Highlights of The Week: Featuring Blue Yonder, Zuper, Google Pay and more! Read more