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Redis Appoints Tom Rabaut as Chief Customer Officer

mPulse Creates Ongoing Momentum and Revenue Growth in Q3 2023 Driven by Omnichannel Digital Engagement Programs

Generative AI and Customer Service: Impact and Future Trends

Appian Appoints Silvia Speranza as Regional Vice President for Italy

Outreach Announces Abhijit Mitra as President of Product and Technology

Maximizing Retail ROI: How RFID Technology Drives Profits

Over 80% of Retailers Challenged by Shrink; Better Analytics Can Drive Profitability

Over 40% of Businesses Experience Revenue Losses from Technology Downtime, Cloud Complexity, and Legacy System Constraints

AI Linked to Revenue Growth: Seismic Research Reveals That 80% of Sales Leaders Expect Revenue Gains From Incorporating AI Into Go-to-Market Strategies

Zuora Launches the Integration Hub to Accelerate Go-Lives and Provide Adaptability