IBM CEO Arvind Krishna Keynotes IBM Think Digital 2020; Announces New AI, Edge and Cloud Capabilities to Help Clients Accelerate Recovery and Transformation Read more
AT&T Cloud Contact Center Platform Helps Businesses Rapidly Deliver an Enhanced Customer Experience Read more
Contentful and BVA Announce Partnership to Enable Brands to Build Omnichannel Digital Experiences Read more
Support for Citizens: Barking and Dagenham Council Moves Entire Contact Centre to the Cloud for Remote Working with 8×8 Read more
Stuck on Service: 76% of Business Decision Leaders Say It Will Be Difficult to Achieve Customer Satisfaction Without Raising Costs Read more
GEP Issues Newly Revised 2020 Global Procurement And Supply Chain Outlook, With Insight & Analysis Updated For The Aftermath Economy Read more
Blue Yonder Launches AI-Powered Luminate Planning Solutions Dedicated to Optimizing for the ‘New Normal’ Read more