Five9 to Acquire Inference Solutions, the Market Leading Intelligent Virtual Agent Platform Read more
Zappix and Fonative Team Up to Deliver Secure Next-Gen Self-Service Technology to Contact Centers Read more
Sitel Group® is Recognized as Leader in AI, Analytics, Automation and More in Information Services Group’s Annual Provider Lens™ Contact Center – Customer Experience Services Reports Read more
OneLink Earns Acclaim from Frost & Sullivan for Its Customer-focused Approach to Process Automation in Contact Centers Read more
Uniphore and NTT DATA Sign Multi-year Deal to Bring Conversational Service Automation to Contact Centers Read more
Uniphore Adds Robotic Process Automation Technology to its Arsenal to Accelerate Innovation in Contact Centers Around the World Read more
Talkdesk and Calldesk Partner to Propel the Adoption of Voice Conversational AI in Contact Centers Read more