Avaya Announces New AI Capabilities to Improve Customer Experience, With More Powerful Virtual Agents Integrating With Google Cloud Dialogflow CX Read more
Uniphore Acquires Emotion Research Lab and Adds Video AI Capabilities to Its Innovation Portfolio Read more
Kustomer Debuts Next Generation Chat Platform, Enabling Businesses to Deliver AI-Powered, Personalized Customer Service at Fraction Of The Cost of Phone Support Read more
Aviso expands AI Virtual Guided Selling Across Global Customers with New Industry Solutions and Partner Integrations Read more
SocialSurvey Announces Acquisition of AI and Machine Learning Company Zyudly Labs Data Solutions Read more
Creative Virtual Recognised for Innovative Conversational Self-Service Solutions Delivering Improved Customer and Employee Experiences Read more