TCN Announces Performance Analytics and Reporting Enhancements for its Advanced Contact Center Platform, TCN Operator Read more
Barry Callebaut Group Chooses Vonage Contact Center to Help Deliver an Enhanced Customer Experience Read more
Terazo Acquires c20y, a European Contact Center Integration Specialist, to Broaden Global Reach and Deepen Twilio Flex Capabilities Read more
FullContact and Optimizely Announce Partnership to Personalize the Customer Journey in Real Time Read more
transcosmos Develops and Releases DEC Visual IVR Equipped With AI-Recommended FAQs as a New Standard Feature Read more
Accenture Acquires MacGregor Partners to Expand Supply Chain Network and Fulfillment Capabilities Read more
Customer Data Platform Market to Reach Sales of $7.09 billion by 2028 | AI Startups are Budding on the Void Industry’s Giants Have Left Read more