Aceyus Launches VUE to Optimize Contact Center Efficiency and Improve Customer Experience in Real-Time Read more
Persistent wins prestigious 2020 ISG Star of Excellence™ Award, achieving highest customer experience scores of any company Read more
Sitel Group Launches New EXP+™ To Simplify Delivery Of End-To-End Customer Experience Services Read more
Pypestream Announces Integration With Conviva, Providing OTT Brands With AI-Powered, Proactive Customer Experience Read more
Astute Acquires Socialbakers to Strengthen Customer Experience Offering with Social Media Marketing Read more
Gartner Says Customer Service and Support Technology Investments Must be Scrutinized for Their Ability to Deliver on Customer Experience Goals Read more
Major Multi-State Retail Chain Triages Pandemic Call Volume Spike by 26% with AI-Powered Omnichannel Customer Experience from Bright Pattern and Everise Read more
SMC Corporation Expands Relationship With SugarCRM to Accelerate Customer Experience Initiatives Read more
SalesTechStar Interview with Mark McClure, Executive Vice President of Customer Experience at Babel Street Read more