Survey Reveals Contact Centre Employees’ Experience as Consumers and the Move to Upselling and Cross-Selling in the Contact Centre Read more
NICE and Google Cloud Collaborate to Drive Smarter Digital Conversations and Improve Self-Service Experiences Read more
Placer.ai Launches Void Analysis Tool to Rapidly Identify the Ideal Tenants for Any Retail Space Read more
CallMiner Advances Industry-Leading Conversation Analytics Platform to Drive Insights and Innovation Across More Types of Customer Interactions Read more
Maplytics Announces an Impactful Integration With Dynamics 365 CRM Mobile Apps for the Comfort of Field Reps on the Go! Read more
WaitWell Queue Management Takes Home MNP Innovation Award at Calgary Chamber Small Business Awards Gala Read more