Lytics Integration to Google Cloud BigQuery Breaks Down the Barriers to Collecting and Analyzing Customer Data at Scale Read more
UJET Releases New Research with Insights on the New Tools, Technologies, and Channels Shaping Customer Support Read more
Talkdesk Announces Virtual Agent, the First of 20 Product Announcements in 2020 to Improve Customer Experience and Agent Engagement Read more
Macorva Unveils People-Focused Customer Reviews to Help Companies Reward Service and Drive Retention Read more
Navedas Unveils CSAT.AI to Enhance Customer Experience (CX) and Agent Experience (AX) on Zendesk Read more
Merkle Releases Q4 2019 Digital Marketing Report, Showcasing Impressive Growth for Amazon and Varying Trends for Google During Holiday Season Read more
Button Mobile Commerce Report: 2019 Holiday Shopping Season Trends Reveals That Shoppers Spent 68% More on Mobile in 2019 Compared to 2018 Read more