LiveVox, a Leading Cloud-Based Contact Center Platform, to Merge with Crescent Acquisition Corp to Become a Publicly Traded Company in an $840 Million Transaction Read more
Talkdesk Broadens Machine Learning Capabilities With Amazon Web Services Contact Center Intelligence Read more
Avaya Expanding AI-powered Contact Center Capabilities to Improve Customer Experience, Participating With AWS Contact Center Intelligence Read more
TBI Partners With Avaya to Deliver Better Customer and Employee Experience Solutions – Now Offering Avaya Cloud Office and Avaya OneCloud CCaaS to Its Extensive Partner Community Read more
VoiceBase Enables PCI Redaction for Freshworks’ Customer Contact Center through AI-Powered Voice Analytics Technology Read more
Deloitte Digital Elevates the Future of Contact Centers with New Offering Powered by Salesforce Service Cloud Voice Read more