Forethought AI in CX Benchmark Report Finds Rapid Adoption of Generative AI Reduces Costs and Increases Efficiency and Quality for Support Teams Read more
ThoughtSpot Appoints James Smith as VP of EMEA as Worldwide Adoption of AI-Powered Analytics Accelerates Read more
CommBox Launches Connect Partner Programme, Offering Market-Leading Automation and AI Capabilities to Customer Service Ecosystems Read more
Verse.ai integrates seamlessly with Salesforce for unlimited customization and business intelligence Read more
Aquant Tackles Complex Equipment Challenges with Personalized AI, Delivering Custom Recommendations to Enhance Service Team Performance Read more
Blue Yonder Survey: Executives Invest Millions into their Sustainability and AI-Driven Supply Chains Read more
NICE Announces Interactions 2024, Shaping the New Generation of CX AI Excellence and Welcomes Nicole Kidman as Celebrity Keynote Read more
Avaya and RingCentral Expand Strategic Partnership with AI-Powered Communications and Collaboration Experiences Read more