SOCi Launches First AI-Powered Facebook Messenger Chatbot Built for Multi-Location Businesses Read more
Kustomer Acquires Automation Technology Company Reply.ai, Accelerating Kustomer IQ’s Intelligence Platform To Help Companies Effectively Scale Customer Service Read more
Stuck on Service: 76% of Business Decision Leaders Say It Will Be Difficult to Achieve Customer Satisfaction Without Raising Costs Read more
Top SalesTech News Of The Week – 04th May 2020: Featuring News From AppDynamics, Brainshark, Salesforce, Digital Air Strike And More… Read more
CSG Introduces Conversational Artificial Intelligence to Enable a Next Generation Customer Experience Read more
LivePerson Named a Leader in Digital-First Customer Service Solutions by Independent Research Firm Read more