Cloud Collaboration Leader Dialpad Achieves Major AI Milestone After Analyzing More Than One Billion Minutes of Voice Read more
e-Contact Acclaimed by Frost & Sullivan for Helping Clients Deliver Enhanced Customer Experiences with Its Lynn Platform Read more
Reputation’s Platform Reintroduced as Comprehensive Offering That Is More Actionable, More Conversational and More Open Read more
Avaya Announces New AI Capabilities to Improve Customer Experience, With More Powerful Virtual Agents Integrating With Google Cloud Dialogflow CX Read more
Uniphore Acquires Emotion Research Lab and Adds Video AI Capabilities to Its Innovation Portfolio Read more
Kustomer Debuts Next Generation Chat Platform, Enabling Businesses to Deliver AI-Powered, Personalized Customer Service at Fraction Of The Cost of Phone Support Read more
Aviso expands AI Virtual Guided Selling Across Global Customers with New Industry Solutions and Partner Integrations Read more