PolyAI Announces Strategic Collaboration with AWS to Drive Enterprise Adoption of Next-Gen Voice AI in Customer Service Read more
Saarthee Launches Revolutionary Generative AI-Based Customer Experience (CX) Agent Training Simulator saarATS to Transform Agent Training Read more
Half of US Businesses Already Use AI in Customer Service. Their Biggest Obstacle? Maintaining Consumer Trust Read more
SalesTechStar’s Sales Technology Highlights of The Week: Featuring Conga, Cloudflare, Outreach and more! Read more
Blue Yonder Acquires One Network Enterprises to Unlock an Agile, Interconnected Supply Chain Ecosystem Read more
Up to 85% of Shoppers Are Flying Under The Radar: Retailers Still Don’t Know Who Most of Their Visitors Are Read more
Amazon, Walmart and Stitch Fix Top the 100 Leading Retailers and Brands Embracing AI Across Ecommerce, Customer Service, and Marketing, According to Inaugural Retail AI Report Read more
Thought Industries Announces the Launch of tia: The AI Copilot for Sales and Customer Success Teams Boosting Revenue Through Moment-of-Need Intelligence Read more
Noibu and BigCommerce Partnership Drives Enhanced Website and User Performance with Defect-Free Platform for Online Retailers Read more