In-store Operations Technology Leader, Retail Insight, Eyes Accelerated International Growth Read more
Accolite Ignites Global Enterprises to be Future-Ready with a Generative AI Centre of Excellence Read more
Cogito Introduces Real-Time Supervisor Alerts and Generative AI-Driven Smart Summaries for Agents to Drive Operational Excellence in the Contact Center Read more
ABBYY Releases Global Intelligent Document Processing (IDP) Trends & Outcomes Report with Insights into Organizations’ Priorities for Improving Operational Excellence Read more
Bright Pattern Nominated as Finalist for “Cloud-Based CX Solution of the Year” and “Disruptive Technology of the Year” at World’s Largest Contact Center Event Read more
Quantiphi’s Qollecitve.CX honored with the AI Excellence Award 2023 for ‘Intelligent Agent’ Category Read more