Okta Launches New Native Identity Integration with Amazon Web Services to Improve Security, Simplify User Experience, and Expand Automation Capabilities for Large, Complex Organizations Read more
Genesys Helps Organizations Manage Increased Customer Service Demands and Establish Remote Workforces During COVID-19 Pandemic Read more
NICE Launches WEM@home, Helping Organizations Maintain Service Levels and Agent Engagement While Working From Home Read more
Falcon.io Announces It Will Provide Free Services to Global Health Organizations, Following an Initiative Led by Messenger Read more
8×8 Introduces Service Management for Contact Centers to Help Organizations Provide Best-In-Class Customer Experiences Read more
Neuron7.ai Secures $44 Million Series B to Help Enterprise Customers Resolve Complex Service Issues with AI Read more
Kustomer’s 2024 Pricing Insights: Customer Service Leaders Push for Usage-Based Models and AI-Inclusive Pricing Read more
VendorInfo Launches International Bank Account Verification as Part of Its Self-Service Supplier Portal Read more
Deloitte Digital Showcases the Future of Immersive Field Service With Apple Vision Pro at Dreamforce Read more