Three Strikes and You’re Out: Sauce Labs’ Latest Research Report Uncovers Over Half (57%) of Consumers Will Switch to a Competitor After 3-4 Negative Digital Experiences Read more
Talkdesk enhances generative artificial intelligence customer experience in retail with deeper self-service use cases, new real-time insights for agents Read more
E-Commerce Subscription Platform, Ordergroove, Announces Strategic Expansion to the UK, Driving Recurring Revenue for British Retailers, Including Hotel Chocolat, Halfords and Lily’s Kitchen Read more
E-Commerce Market Trend: 2024 Marks the Year of Personalized-to-Consumer (P2C) for Retailers, Capitalizing on a Market that is Expected to Reach $53 Billion by 2030 Read more
More Than 80% of Shoppers Had Poor Experiences With Online Retailers Last Year, According to New Global Consumer Survey Read more