CallPilot, Proxima’s AI-powered customer support solution, redefines outbound communication and inquiry handling Read more
8×8 Enhances Cloud Contact Center and Unified Communications Platform with AI-powered Customer and Employee Experience Innovations Read more
Aisera & Dave Launch DaveGPT, a Generative AI Customer Service Assistant to Enable Personalized On-Demand Support Read more
Zuper Announces Integration with Freshworks for Businesses with Field Operations to Deliver Exceptional Customer Experiences On The Go Read more
Human Interaction in Customer Service Still Preferred Despite Technology Innovations, New Research Finds Read more
Salesloft Shines in 2023 with Industry Recognitions Across Revenue Growth, Customer Value, and Workplace Excellence Read more
evaluagent Expands Management Team with Strategic Hires in Sales, Customer Success and Product Marketing Read more