Global Survey Commissioned by UserTesting Reveals In-Store Black Friday Holiday Shopping is Back and Consumer Expectations Remain High Read more
Emerging Group of “Organized Consumers” Looking to Spread Holiday Spending Over Several Months, Accenture Survey Finds Read more
Dynata’s Global Consumer Trends Survey: 53% Of People Are Struggling to Afford Basic Needs; 67% Have Reduced Spending to Combat Inflation Read more
Coveo Survey Reveals 45% of Consumers Will Start Holiday Shopping Earlier Than Past Holiday Peak Periods in Search of Deals Given Rising Costs Read more
The Hybrid Shopper: New Survey Reveals Consumers Using a Blend of Online, In-store, Curbside and BOPIS Fulfillment Offerings Regularly Read more
Blue Yonder Survey Finds 86% of Consumers Willing to Delay Deliveries If It’s More Sustainable Read more
Pitney Bowes Survey: As Retailers Expand Curbside Pickup Options, 64% of Consumers Still Prefer At-Home Delivery Read more
transcosmos Publishes Survey Findings “Only 51% Of All Consumers Directly Communicate Their Voices to a Business, Most of Their True Feelings Are Shared on Sns” Read more
International Survey Probes Into the Future of Customer Service, Considers Consumer Preferences Versus Contact Center Strategies Read more
The Pandemic has Permanently Altered the Consumer-Restaurant Relationship, TD Bank Survey Finds Read more