Vonage Research Reveals Nearly Half of Consumers Expect 24/7 Customer Service Support, Nearly Three Quarters Will Switch Businesses Following a Subpar Experience Read more
Nearly 8 out of 10 Chargebacks Originate from Consumers Not Fraudsters According to New Chargeflow Report Read more
New Consumer Survey Reveals How Pervasive Returns Fraud and Policy Abuse Are Among U.S. Retail Shoppers Read more
NRF 2024: IBM Reports Generative AI Can Bridge the Consumer Expectation Gap with Unified, Integrated Shopping Experiences Read more
More than half of Gen Z and Millennial Grocery Shoppers Prefer Self-Checkout, According to New Consumer Survey from NCR Voyix Read more
Cooler Screens Launches CoolerX – Using AI to Power Digital In-Store Retail Experiences and Unlock Consumer Intent Read more
Near Intelligence to Showcase How Retailers Can Leverage Consumer Behavior Insights for Business Success at NRF Big Show Conference 2024 (January 14-16) Read more
IBM Collaborates with SAP To Develop New AI Solutions for the Consumer Packaged Goods and Retail Industries Read more
Netcore Cloud Unveils 2024 North American Consumer Benchmark Report: A Key to Understanding Evolving Shopper Dynamics Read more
Lucidworks Unveils Insights from Holiday Shopping Season, Providing Strategic Guidance for Retailers Navigating 2024’s Consumer Landscape Read more