Launching Infosys Cortex: AI-First, Cloud-First Customer Engagement Platform, Part of Infosys Cobalt, to Humanize Customer Experience, Empower Agents and Drive Intelligent Operations for Enterprises Read more
TBI Partners With Avaya to Deliver Better Customer and Employee Experience Solutions – Now Offering Avaya Cloud Office and Avaya OneCloud CCaaS to Its Extensive Partner Community Read more
NICE Actimize Announces Next-Gen Fraud Management Platform Leveraging Advanced AI and the Cloud to Fight Fraud and Enhance Customer Experience Read more
Calix Support Cloud Update Further Enables Customer Experience Teams to Improve First Call Resolution by up to 36 Percent and Deliver Massive Operational Savings Read more