Dialpad’s “The State of AI at Work” Report Reveals 70% of Sales and Customer Service Professionals Don’t Fear That AI Will Steal Their Job Read more
Coolibar Accelerates Returns Processing, Improves Customer Service with ReverseLogix Platform Read more
Deskpro Unveils 5 Key Trends Defining Customer Service As 96% of Customers Link Outstanding Service to Brand Loyalty Read more
Agiloft Celebrates Second BIG Innovation Award Win of the Year for Excellence in Customer Service Read more
Consumers Say They’d Rather Get a Cavity Filled, Burn Their Mouths on Hot Coffee and Attend a ‘Meeting that Could Have Been an Email’ than Engage with Customer Service Read more