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Thoughtly Announces $3M Seed Round to Revolutionize Contact Centers with Human-like AI Agents

Bright Pattern Establishes New Business Entity in India

Coveo Announces New Partnership with Genesys to Empower Contact Center Agents with AI Search, Recommendations, and Generative Answering

Call Analytics for Small Businesses: Worth it or no?

Squaretalk Partners Up with Firmao for More Successful Customer Interactions

8×8’s Latest Platform Innovations Enable Organizations to Bridge Customer Experience Gaps and Deliver Superior End-to-end Customer Engagement

Broadvoice Adds CX Industry Veterans to Growing Channel Partner Program

ASAPP Unveils GenerativeAgent™, A Generative AI Application Capable of Fully Automating Contact Center Interactions

SuccessKPI Appoints Josh Abich as Chief Revenue Officer to Manage AI-Powered Hypergrowth

SalesTechStar’s Sales Technology Highlights of The Week: Featuring Cresta, Clari, Khoros and more!