Bright Pattern Contact Center Deployed by South Korea’s Center for Disease Control for COVID-19 Contact Tracing Using Remote Agents Read more
Google and AudioCodes Collaborate to Bring Telephony Voice Services to Google Dialogflow Virtual Agents Read more
Inference Solutions Will Give You a Team of Virtual Agents to Respond to an Influx of Customer and Employee FAQs Read more
Talkdesk Announces Virtual Agent, the First of 20 Product Announcements in 2020 to Improve Customer Experience and Agent Engagement Read more
Verint Intelligent Virtual Assistant Solution Receives Highest Ratings from Opus Research for Third Consecutive Year Read more
[24]7.ai Partners with Blue Prism to Deliver New AI-Enabled Automation Capabilities For Virtual Agents Read more